Frequently Asked Questions

1. Do you buy from private sellers?

Yes. However, it is very rare. If you have a piece you are looking to unload you may email us at generationsoffurniture@gmail.com. We ask that you include a photo. The price you are seeking for the item(s). How soon are you looking to get rid of the items? And are you dropping them off or will you need the items picked up? Keep in mind if we need to pick them up that will affect any offer. Finally, because we deal with furniture all items MUST BE from a smoke-free home.

2. Do you take donations?

         Yes. Donations follow the same guidelines as buying. All items must be from a smoke free home and in good, sellable condition.  We ask you email photos of your items to generationsoffurniture@gmail.com.  We also ask you include if you can drop them off or need us to collect them(at no cost to you) and when the items must be    collected/dropped off.

3. Do you offer delivery?

We do not deliver personally but have a local crew who can deliver to you. They came to us through a customer and have quickly become our go to guys for delivery. The fee is set based upon item(s), where you live, whether or not you want curbside or installed, and where in the house( first floor, second floor etc.) The delivery fee is paid from you to them when they deliver your item(s).

4. Are you a consignment store? What is Whole House Consignment?

This is a yes and no answer. We are a used furniture store but not a consignment store. We do not consign individual items.

However, if you’re downsizing and have a whole house of furniture we can “consign” it for you, a Whole House Consignment. This is a case by case scenario. Families we have done this for in the past found this to be their best option when pressed for time. We would take whatever items you need gone and sell them for you. The breakdown would be 60%(us)/40%(you). There is no cost to you for the removal. (Tipping the crew is appreciated but not required, all tips go directly to them)We would arrive on a planned day with a crew and remove which items you need sold. Each month you would be mailed a check for whatever items sold in the previous month. After items are brought to the store and set up, they are priced (at our discretion) and the items stay until they sell and no price dropping after certain timeframes, we keep it until it sells.

Please email us at generationsoffurniture@gmail.com if this is something you’re interested in.

5. Are your prices negotiable?

No. All our prices are firm. We spend a lot of time researching and pricing at a fair price on every single piece. We do have sales from time to time and we go thru inventory frequently to either reduce or list an item as clearance. This is at our discretion.

6. Where do you find your pieces?

We go all over to find the pieces in the shop.

7. Do you fix or repair pieces or upholster?

No. All the pieces we have are sold as-is. We may fix a loose leg or glue something but that's the extent. We have people we can recommend for repair and as for upholstery, we have a wonderful lady we can recommend. Her talent and skills are well worth the money.

8. Do you hold pieces?

Prior to purchase: There are few times we will not hold a piece prior to purchase. If we are running a sale there are no holds. The only other time is if it is a piece that is receiving a lot of attention. If neither one of those is the case, and you are traveling from out of town or stuck at work, and there is a piece you would like to see prior to buying, give us a call. We will hold for 24 hours from the time of your call.

After purchase: If you purchase an item and need time to arrange the pickup of your piece, we will hold your piece for up to 30 days. If after 30 days and there was no contact made, on the buyer’s end, about pickup or delivery the items will be considered abandoned and returned to the sales floor. No refunds will be given. If longer than 30 days are needed, owner approval will be needed at the time of purchase.

9. What methods of payment do you take?

Cash, MasterCard, Visa, American Express, and Discover.

Checks are at the discretion of the owners and the client must have a valid ID on hand at the time of purchase.

10. What is your Returns and Refunds policy?

All Sales are final at the time of purchase. There are no returns accepted and no refunds or credit.